From San Manuel Casino Cashier(Past Employee - 2,018)‐ Rating 1 out of 5 — Sun, 9 Sep 2018
Pros
Benefits were great. 401k, medical, dental, vision. However with a company this large it's nothing spectacular.
Cons
Tribal immunity essentially allows them to do whatever they want. A supervisor once mentioned how they have forgotten what it's like to be human and have compassion as they do not allow pregnant, elderly, sick or injured to sit. This is just the tip of the iceberg. Pay will not match the level of responsibility, seniority means nothing and innovation is nice to think of but never implemented as it may make management seem bad.
Advice to Senior Management
Management needs to remember as serivce is what drives business, those employees giving your customers face time need to be the happiest.